Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My WordPress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://kidsbabyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@kidsbabyland.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@kidsbabyland.com
Nice dress, very leafy. According to the size described. Very satisfied
The order was delivered very quickly 16 days. Initially canceled the order (after 2 hours) but the parcel still sent and did not pay attention to the cancellation (((the dress in some places stick out holes. In principle, excellent for its price (7 $) when the dress will be worn birthday girl I will complement the review.
fast delivery contact with store is perfect. so happy_ of my dress. my doughter is 98 zara size (95cm tall ) she is skinny so dress is a bit wide in chest but no metter nobady could see different on photos you can tight it with ribon
The dress is beautiful. I ordered size 4 for a new-year-old. And it fits a little wide, but when you tie the back of the dress, it fits perfectly. Very good shopping and very happy. I think he loves it. The shipment has been very fast. I totally recommend the store. Thank you.
Доставка 3 недели. Классное платье! Еще не мерили, но вижу, будет в самый раз на дочь (ей 2 года и 4 месяца
Красивое платье, все как в описании. Размер соответствует, заказывали на вырост. Доставка 3 недели до Пермского края. Рекомендую
очень красивое за свои деньги
amei o vestido, muito bom o material, condiz com o tamanho, e a entrega foi rápida demais
Bonito
за 3 недели пришло, платье очень красивое и хорошее, спасибо продавцу, что успели до дня рождения
Consegnato entro 3 settimane dall'acquisto. Ovviamente sintetico ma molto carino, perfetto per Natale!
на годик заказывала размер 24м. будет как раз , доставка быстрая ,качество отменное. спасибо АлиЭкспресс ❤️
The dress is super, for 2 years I ordered 3 T
The dress is cool, took the size 80, my daughter 10 m weight 8 kg, height 70 cm, great in the chest, I will suture a little by year
Dress as in the description, but small size. Granddaughter two years and two months in return for 3 years,
I'll start with the fact that the delivery was just happy, two weeks. The dress is the same as in the photo of the store, looks very good, has not been washed and ironed, the quality is hilly, a little thread is stuck, the loop is immediately torn off, do not even know what after washing (handle) waiting, since after the fitting of one peeler slightly sprinkled. In size we have a good stock, ordered 18 m, we are now 10 months, the baby weighs 8 kg, height 73 cm, I think for a year will be good. I believe that for such a price a very good dress. I am satisfied with the order!
The dress is very beautiful, lush. At the age of exactly 3 years took the size of 3 T-quite, not large, not small. Bought daughters for Dr. For such a price is a stunning dress. Recommend!
I'm very satisfied