Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My WordPress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://kidsbabyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@kidsbabyland.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@kidsbabyland.com
Took on the growth of 114 all coincided with the description, it came quickly (Latvia 2 weeks) I recommend
Dress perfect size prawidlowy and qualityand Super
Divine. Beautiful I love it
Is beautiful! Size 3T perfect for Polish 92/98. Ribbon zakladana is separately. Tulle beautifully Mieni in light. Shipping in 2 weeks. Thank you very much!
Perfect just like in the picture .. The fabric is stunning and comfortable and of high quality and the size is accurate - I ordered 4t and it came out perfect. Highly recommend
Nice dress. Good quality E. Only with the size a little did not please. 4 T is 120. The daughter of 1 m is a bit too big. But this is not a problem-for growth
Hi everyone))) Excellent dress for a small fashionista. I decided to replenish my baby's wardrobe and came across this dress. In the photo, it looks chic and is cheap. To be honest, I thought what price, such and quality. When I received it was pleasantly surprised. The parcel was delivered within a month. Packed dress in individual and packaging postal bag. When the opening of the smell of the stranger was not. The most amazing: Not a single sticking thread. All edges are perfectly broken. Composition: 65% cotton and 35% polyester. Top-Cotton, bottom-. Several layers of tulle and podjubnik. The material is soft and pleasant to the touch. To the dress is a satin ribbon (you can wear it with it, and you can wear it without it). The growth is correct (took on the height-100 cm, the baby in the photo is 80 cm) and it's too big for us. All birochki are present. I'm very glad that I bought a dress in this store. Excellent quality at a low price.
Good day! I ordered size 6 for the age of 5 years, the dress turned out with a small margin. Sleeves are long. Pleasant on the feeling, sewn normally, there is a small amount of sticking threads, but this is not a trouble). If the belt is inserted into the loops then the tape is above the connection of the top and bottom, it looks not very, the photo shows. In the photo, the dress is after washing. I did not communicate with the store. The goods came very quickly, to Nizhny Novgorod in 1 week, the track fell back.
Very nice dress, excellent value!
I love those dresses!!! Beuatiful!!!
Charming dress!
The order was less than a month. Dresses of excellent quality, fit in size, 2 T is 100 size. I recommend the store and the store.
The dress is quite good quality for such money. My daughter is about 120 cm tall, the petticoat is short, and the sleeves are long. It is not very clear on what growth is all the same better suited. The daughter of an average physique. In general, the dress is in butt. The size for 6 years was taken. My daughter is not another 6, maybe just high she's at me. Belt made of satin ribbon, need to be rolled into loops for the belt. But it is better to sew it thoroughly to a dress or even without it. The first 3 photos of the dress are ironed, on the last only from the package.
The dress got for the coins. Delivery fast, store honest! The dress is very beautiful, I liked it still in the photo, in life the same as in the picture, just super, I recommend!
Классное платье , но маломерит, взяла 130 на 5 лет
платье пришло быстро. красивое . особенно мне подол нравится. не жёсткий. но на вид моей внучке на 104 будет как раз, возможно рукава чуть длины. но это на глаз. не меряли.
Bardzo szybka wysyłka do Polski. zamówiona 22.08 przyszła 03.09. Jakość super, wygląda jak na zdjęciu, żadnych wystajacych nitek. córka ma 16 miesięcy i nosi rozmiar 92. sukienka zamówiona na rozmiar 3T -na matce 110. jest jeszcze troszkę za duża. będzie na wiosnę. polecam tego sprzedawcę!!! na pewno kupie u niego więcej przedmiotów.
СПАСИБО, платье очень красивое, дочка как одела сразу начала танцевать, ели пофотографировал. Продавец очень приятный. Рекомендую.
The dress took 6 T for height 116. It came perfectly. Delivery 3 weeks to RB live track. It came in a usual gray bag, without any foreign smell. The dress is made of black golf (I think cotton with a small addition of synthetics) and a lush skirt! The skirt is two-layer: the lining is polyester and the top layer is tulle. Peas are applied with white paint well painted. The skirt is lush and perfectly holds the shape! On the dress in the belt area there is a satin ribbon! The quality is excellent! From the purchase I and my daughter are delighted! We recommend you!
Great quality we were delighted with my precious peke