Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My WordPress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://kidsbabyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at email@example.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at firstname.lastname@example.org
In Moscow for 10 days, the dress is excellent, synthetic truth, but we are not for every day and not for the summer, only for holidays took, so for such money is excellent! Daughter 88 cm thin dress size 2 T (marking 80 cm) just right, as I wanted) I recommend and the store)
Very fast shipping! The dress fully corresponds to the description
Very beautiful dress. Sewn qualitatively. Fatin good.
A cool dress for height 92 took 100 cm declared by the store. Just like
Nice, pretty dress. Color as in the picture, the quality is good.
Very beautiful dress, it came in less than a month. Pretty lush. At US height 98 ordered 3 T. all fit well. There are some cons 1) it is not convenient to put on and remove (it does not stretch, and the cutout is not deep enough, so we remove through the legs), 2) the patches are very close to the edge where the sleeves are and despite the fact that that they're spacious sometimes tingles the child, but we'll figure something out anyway I did not regret ordering, in stores, this dress costs a lot more .. And the quality is the same
The dress is excellent. The height of 104 is too big. It would be possible to order a smaller size. But it's not scary. In Stavropol came in 3 weeks. Very beautiful and quality. Seller recommend.
The dress fully corresponds to the wait, looks like in the photo. On the growth of 98 cm took a doctor in the tube. The material, of course, is cheap, but for this price more and did not expect. On a photo shoot, or once put on a matinee-what you need! I'm happy with the purchase.
Very beautiful, matching the description. It's very fast.
Very good dress, nothing sticks out anywhere, sewn smoothly. Steam-it will be gorgeous! In stores, these dresses are much more expensive. On the growth of 116, for a thin girl, took the size of 6 T. Perfectly fit, with a small margin! It came in 2 weeks!
Liked it Good quality dress Shipping paid
Thank you very much to the store!! Dress Chic!! The child is happy. I recommend the product M seller!!! It came quickly
Super fast delivery in Krasnodar for 10 days!!!! Dress fire! On a child of 1,8 years (height 83, the child is not thin and not whipped) size 80 for 2 years, which came up perfectly. No zippers, buttons, fasteners. Just like a T-shirt is worn)) tulle soft, sequins like not stroller (not worn yet, only tried on)
Beautiful! Delivery in less than 2 weeks. Wzięłam size 80 for girls which casual wear 86/92, dress lies perfectly!
I'm in the grip, in Ukraine delivered for 2 types, on дівчинку 3 rochki viewer 96 cm, locked rosemir 4, paying yakraz for the winter photo shoot, on Lito MOGE Buti malovate, dovzhina pay 56 cm, in the breasts on the girth of 30 cm. Send the same material to Atlas, fatiin yakisniy. My defeat is brother on 1 rosemer bielche. For the Taku I'm just super!
Beautiful dress. It came quickly in 2 weeks. everything is decent to sew and does not stick out anything. If the skirt increase to do then of course you need a skirt. Took a photo shoot.
Garna sukenka. Dugé shvidka delivery. Close 2 types, Nova poshta
As in the picture
Chic dress, happy with fast delivery