Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My WordPress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://kidsbabyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@kidsbabyland.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@kidsbabyland.com
Beautiful windbreaker, bright. The seams are even, the lining is cotton, on the sleeves of the plaschevka.
They took it for growth. The jacket is excellent (a couple of threads for me is not critic) the quality is good. Recommend, store Thank you
lindo
As seen in the images.
The Windbreaker was received, the size approached perfectly, light, very cool. thanks, the child is happy
Delivered in 2 weeks, an awesome jacket!
The jacket is cool, thin windbreaker.
Спасибо продавцу! Быстрая доставка! Ровные швы,красивая расцветка,все как в описании. Большое спасибо тем ,кто оставляет комментарии с размерами, очень помогает в выборе!
Отличная ветровка. Цвет приятный, подкладка хлопок, резинки не тугие. В общем красивая и качественная курточка. Продавцу большое спасибо.
A good wind, even more, but I was afraid that malomerka, we will grow up, we will wear it with pleasure. Thank you!!!
куртка бомба! своих денег стоит! на ребенка 3х лет ( рост 92см, вес20кг) взяла рост 110 - с запасом по рукавам и длине ( попу прикрывает). доставка очень быстрая, трек отслеживался
Очень классная!! Размер совпадает
Windbreaker is wonderful!!!! Came in the specified period, the color as in the photo, you admire)))) take a few sizes more, the style on the elastic bands on the sleeves and the belt allows you to wear so. On a Fed girl of 4.5, 104 cm tall took the size of 7 T, bolshevata, but already wear. The dimensional grid of the store corresponds. I take such a windbreaker on Ali for the second time, on cool summer evenings the most it. This windbreaker we will have on the way out, oooochen beautiful, it's a pity in the yard. Even deserved praise from our dad, looks decent, a little rustling, plastic fittings for the first time did not fail, I hope and now will not fail. Thank you to the seller, although we will dilute the same children in the same clothes from the Children's World)
Foarte plăcută în realitate !!! Merci !!!
Beautiful windbreaker. In size. With lining. I came in a month. Tracked. At the bottom of the gum, not very much I like it because. The elastic band then bullies. We'll wear it anyway, beautiful.
Good, nice
Windbreaker cool! The color is very gentle, pleasant, the photo does not convey the exact color. Lining Cotton, on the sleeves there is a lining of another, more dense than plaschevka from which the windbreaker is sewn. I ordered the color blue 4 T on the tag 110 RR. It seems to me that it is going to the RR. The growth of the daughter is 90 cm in 3 years. The windbreaker is elongated, the sleeves are short, but the Plaid is elongated, so you can wear up to 5 years for sure! On the Rukov the seam is internal stitched outside, but not critical, does not interfere abundantly. The lock goes smoothly, gently. I didn't talk to pradavatets. Recommend! I like everything!